Privacy Policy
Silvaniya – The Art of Eternal Shine, owned and operated by Vernium Gold Private Limited
Effective Date: 2025 · www.silvaniya.com
Introduction
This Privacy Policy describes how Silvaniya – The Art of Eternal Shine collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
A. Personal Information (Provided by You)
- Full Name
- Phone Number
- Email Address
- Billing & Shipping Address
- Payment Information (processed securely via third-party gateways)
- Order details and purchase history
- Communication records (emails, WhatsApp, chat, etc.)
B. Automatically Collected Information
- IP Address
- Browser type and device information
- Pages visited, time spent
- Cookies and tracking data
C. Optional Information
- Reviews, feedback, testimonials
- Social media interactions
How We Use Your Information
We use your information for the following purposes:
- To process and deliver orders
- To manage payments and transactions
- To provide customer support
- To improve website performance and user experience
- To send updates, offers, and promotional messages
- To prevent fraud and ensure security
Legal Basis for Processing
We process your data based on:
- Your consent
- Contractual necessity (order processing)
- Legal obligations under Indian law
- Legitimate business interests
Sharing of Information
We do NOT sell your personal data. We may share your information with:
- Payment gateways (Razorpay, Stripe, etc.)
- Logistics & delivery partners
- IT service providers and hosting platforms
- Legal authorities (if required by law)
Cookies & Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze traffic
- Remember preferences
- Run marketing campaigns
You can disable cookies via browser settings, but this may affect website functionality.
Data Security
We implement industry-standard security measures including:
- SSL encryption
- Secure payment gateways (PCI-DSS compliant)
- Restricted internal access
- Regular monitoring
Data Retention
We retain your data:
- As long as required for order fulfillment
- For legal and tax compliance
- Until you request deletion
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
International Users
If you access our website from outside India, you consent to data processing in India.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information
Vernium Gold Private Limited
Owner of Silvaniya – The Art of Eternal Shine